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Privacy Policy
Your privacy is extremely important to us. We're committed to protecting your privacy. We use the info we collect about you to process orders and to provide a more convenient and personalized shopping experience.
We do NOT sell, rent or trade your personal information (including your email address) with others.
Return Policy
Any defective, incorrect or damaged item may be returned, if postmarked within 30 days of receipt, via the U.S. Postal Service (preferably by Media Mail if qualified). Please notify us of return, and we will reimburse your postage costs for the return.
Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.) if postmarked within 30 days of receipt and received in original, sellable condition will be issued an exchange or refund of merchandise cost only. We cannot reimburse postage costs for returns which fall into this category.
Shipping Policy
Orders are generally shipped within 1-2 business days from the time of the order. For items that qualify for Free Shipping, they are shipped via Media Mail through the USPS. This is slower form of shipping that can take up to 10 days for delivery.
Cancellation Policy
To cancel an online order placed with Growing The Kingdom, you must contact us within 24 hours. Every effort will be made to accommodate the cancellation of your order, as long as it has not shipped yet.
When contacting us to cancel an order, please be ready to provide your name, and your contact information.
In case your order has not shipped, you will receive a full refund. Please note that, if the item has shipped, the order cannot be cancelled. In this case you can request to return the item for a refund (minus shipping costs and 25% restocking fee).
